What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Message Thank you! Oops! Related Content If You're In An Accident Do you know what to do if you're in a car accident? When to Self-Insure Choosing to bear the financial burden of an adverse event is called self-insuring. Do you know what that entails? Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.